A Study of Project Metrics in IT Services – A Case Study of Verizon Data Services India

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This project report, “A Study of Project Metrics in IT Services – A Case Study of Verizon Data Services India”, provides a comprehensive analysis of performance measurement in IT project management. It examines key metrics such as project timelines, resource utilization, quality benchmarks, and client satisfaction, highlighting their role in ensuring successful project delivery.

The study focuses on practical applications, analyzing how Verizon Data Services India monitors, evaluates, and improves project outcomes. Combining real-world insights with theoretical frameworks, this report serves as a valuable guide for project managers, IT professionals, and students seeking to understand the impact of metrics on IT project efficiency.

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